Privacy Policy

It is LuxNeuro’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.luxneuro.com (hereinafter, “us”, “we”, or the “Website”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

We collect two types of information: personal information that you provide to us voluntarily, such as your name, phone number, and email, and non-personal statistical information, such as site traffic and usage patterns.

We only collect personally identifiable information from you when you voluntarily submit it to us. If you provide personal information to us, we will use it primarily for contact you and schedule and appointment or provide information about our office. This information will not be shared with anyone outside the office, and all of our communication channels are HIPAA compliant.

We use certain third-party tools and technologies, including Google Analytics, to collect non-personal statistical information about how visitors use our website. This may include the use of “cookies,” which are files stored on your internet browser. We use this information primarily to improve our website’s usability.

We will not sell your information, or give it to third parties for their marketing purposes. Only authorized employees or agents are given access to information we collect.

1. Information We Collect

We may collect the following types of personal information when you use our Website:

  • Certain visitors to the Website choose to interact with teh Website in ways that require usto gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at the Website to provide a username and email address.

  • When you contact us through our contact form or email, we may collect your name, email address, and any other information you choose to provide. 

  • We collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use its website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

  • We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our Website’s blog posts. We only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. To Provide Services

  • To respond to your inquiries and provide you with information about our products and services.

2.2. Marketing 

  • To send you promotional materials or newsletters if you have opted in to receive them.

3. Information Sharing

We may share your personal information with third parties only in the following circumstances:

3.1. Service Providers

  • We may share your information with third-party service providers who assist us in operating our Website or providing our services.

3.2. Legal Obligations

  • We may disclose your information to comply with legal obligations or respond to law enforcement requests.

4. Your Choices

You have the following rights regarding your personal information:

4.1. Access and Correction

  • You may request access to or correction of your personal information that we hold.

4.2. Opt-Out

  • You may opt out of receiving promotional materials from us by following the instructions in our communications.

5. Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

7. Google Advertising

Our Website uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

8. Aggregated Statistics

We may collect statistics about the behavior of visitors to its Website. We may display this information publicly or provide it to others. However, we do not disclose your personally-identifying information.

9. Cookies

​​To enrich and perfect your online experience, we use “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of the Website, and their website access preferences. Our  visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of our websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The date of the last update will be indicated at the beginning of the policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.